Very great team very professional and Friendly from the beginning to the end of service thank you very much. And will see you again in the next service
No pressure, seamless process and I felt everyone did their job with integrity. Vehicle was delivered clean and features explained very well.
Marysville Toyota was a wonderful experience. Peniel was incredibly professional and knew her stuff. She made the process fun and painless.
When Kevin was super helpful and very patient with me as a first time buyer he also got me the car I wanted which is a plus, also Kevin didn’t make it as stressful as everyone made it out to be, Kevin made it a super easy process for me.
Adrian Olivares and company were very friendly, accommodating and professional. I would definitely recommend Adrian Olivares and Marysville Toyota to other potential customers
Meet and greet customer service. Indoor car delivery for service. Great communication thru text and email. On-line accept or decline service recommendations with estimate.
Outside of the always quick and efficient service, everyone has a great attitude and is very helpful. I have used Marysville Toyota for service on my Camry and Tacoma, and then when I traded in my Tacoma and purchased a Tundra.
Kesley, Kesley KESLEY!!! very understanding and helped me immensely to understand my options and was patient, and personable, no hard sale or pressure. This is the 2nd vehicle she sold me and I will definitely use her in the future. Everyone in the office and show room was friendly and the atmosphere is awesome. Beautiful facility it was easy to view all inventory
Super fast, super friendly, super clean, very accommodating. I have only been here for service but would definitely come here if I was going to buy a car.
Staff was prepared to greet me - knew I was coming and why; acknowledged me though they were busy; courteous at every stage.
The waiting area is clean, comfortable and a good selection of refreshments. Services were fast and thorough and all staff are professional and kind.
Friendly welcoming greeting i received upon entering your dealership. The professional handling of the sale and during this time the attention to detail was well done. The big ?... Yes. The price was more than for both the trade-in and new vehicle.
Kesley was amazing! She was kind and patient and professional. I really enjoyed going through the whole process with her. She made it very easy! Loved her!
No stress or pressure sales. Prices are posted & competitive. I was able to complete the transaction quickly & left very happy.
Friendly staff and they listen and were able to fix the problem. They took the time to explain what was wrong and they went over the paperwork with me.
Dave was great. He worked with me to make sure I got what I wanted and was very helpful with financing. He made me feel valued and comfortable. 5 stars for Dave!
I found this dealership when looking for a lightly used 3/4 Ton pickup. After checking inventory at other sellers in the area and researching fair market value Marysville Toyota was the only one that wasn't asking $5-10K higher than the market and they offered me fair market value for my trade on the first pass. The team was no-pressure and very accommodating to my work schedule, Kyrin was a particular pleasure to work with. When I was ready to buy I was in and out in 3 hours with my new truck. I will definitely return to this dealership and ...
Very low pressure, felt like our needs and circumstances were prioritized over upselling, very friendly and courteous service. Kevin worked extra hard to get us a car when one became available during a massive car shortage. Really great experience overall.
Comfort no pressure sales department. Clean and well dressed staff looks professional. Warm welcome from the front entry and smoothest transaction ever.
Our sales women (Gina Boggie) was AMAZING. Gina answered all of our questions and weighed the pros and cons of the choices we had for financing. We were treated with respect. The whole process was painless. When all was said and done, we were welcomed to the Toyota family.
Very knowledgeable and friendly sales people. Teresa and Rod took the time to answer all our questions. Very detailed and straight forward. No high sales pressure. Good pricing. Marysville Toyota had the vehicle we were looking for in stock. Good follow up.
I really enjoyed the way I was made to feel. My concerns were addressed. It was like I was talking to my best friend about buying a car.
Dave was great. No pressure. Heard my goals for purchase and trade in. He continued to work after I left to get the deal I had hoped for. Made it simple.
Service area was extremely clean, and my wait time was minimal. Waiting area was clean and comfortable, with water and snacks available.
Everyone was very friendly and accommodating no pressure just honest sales everyone tried to make sure I was comfortable and taken care of 👍
Gina Boggie was so helpful and informative!! She was amazing. She explained everything that I needed to know very thoroughly and made everything so great.
My questions about my concerns were Addressed as soon as I parked my car in the Building’s garage and I will be posted via email Regarding the work that needs to be done For my windshield and paint chip on the car’s hood
Kate Herrera and Dave Koshak made this the most pleasant buying experience we’ve ever had. Kate surprised us with a competitive quote upfront. We found it compelling enough to quit shopping and buy. Dave went out his way to fulfill his job title of “experience consultant.” He ensured we left happy and provided us snacks while finishing up the paperwork. He even found a rag and some cleaner to wipe away some minor grime missed on one of the wheels.
Very relaxed no pressure environment. Kevin and the management went the extra mile to make this transaction happen. Thank you!
Kevin Hansen was awesome to work with. Very transparent from the start. Held nothing back, and made no promises he couldn't deliver. Took the time to show me how everything works in my new vehicle, and was completely professional, and in no way, pushy. It was a pleasure doing business with you
The dealership is very accessible to my home friendly, courteous and helpful staff, nice clean areas. I like having a carwash onsite so my vehicle can be washed.
Everything was ready for check in, the waiting area was clean and comfortable, car was ready when promised, smooth checkout
I received courteous, efficient, timely service for my regular service. I'm glad we bought our car there; it was a painless experience!
No wasting of my time. Team approach so I felt I was always being taken care of. Same person helping me from start to finish signing document and delivery.
Oil change Service was fairly quick and easy to get an appointment. The Complimentary car wash was very much appreciated.
Quick, thorough and easy and great customer service. I was very impressed with all above as well as being on time with my appointment
Very professional, very prompt and very courteous. Nice clean and attractive facility.I will be back in the future. Have a great day
Great Service. The Staff were very kind, helpful and friendly. I will definitely keep coming back and have my car service in marysville toyota.
service advisor was ok serious doubts about information provided by technician and amount charged no attempt to explain or listen to customer
It was very easy to buy a car with no hassle. The sale people were also very friendly and not pushy at all
Setting expectations is super important, no surprises. Rudy with Marysville Toyota did just that. He let me know the cost for diagnostics and they would do their best to have it done by 12:00 at my request. Even though my Tundra wouldn't do for them what it did for me they kept their word and it was done by noon.
The Sale agent was able to work with me and crunching numbers. And were willing to work with the type of credit I have.
Best prices of any dealership in the state and the dealers went above and beyond to find what I was looking for and with the convenience of home delivery I didn't have to leave the house. We were done in 5 minutes vs. spending hours in the dealership.
I always have a great experience when I come in for service. Everyone is so professional and friendly from the second I walk in to the moment I am finished. I feel that I get a thorough service for my car at a great price.
I had no idea, that the your consultants did it All! from showing me the car and options, to finance options, trade, and delivery right from their desk.... Hmmm, I kinda like that, very refreshing. I'm sure that if there were any issues, that managers would have spoke to me directly. My consultant, was Victoria Clavijo. She is wonderful lively sole, very informative and willing to put in the extra effort to get any questions answered in a very timely fashion, even after hours. This is reflection of your Dealerships Philosophy. Pay raise for Victoria!
We have always received great service. Quick, professional, got the job done faster than they said they could, the dealership is always very clean,
Teresa did everything she could to help me with my trade and my purchase. She went above and beyond to take care of my needs. The dealership was warm and inviting and not pushy like other dealerships.
everyone friendly and kick back-- nobody rushed, service was superb.. my salesman was Adrian. wonderful young man-- and down to earth and very smart and helpful
I had a recall on my car and was told it would take at least a couple of hours. It took them less than an hour and I was on my way. The staff is always very friendly and they don't make you feel like you're just another appointment. Great service, thanks!
I am very empressed from 1st meeting Roxy, Kelsey was there from the start too. Very pleasent, professional easy going and when Kelsey said she was going to help me from the begining to the end I felt very at ease. No presser Kelsy explained in detail I like that you can look at the screen too while she was explaining every detail. Very nice facility. I love my new car its just what I wanted and what fit my budget. Thank you so much!
Great people very professional..they answer your questions and tell you the costs upfront..I really like my 2017 Highlander..I will be a Toyota guy forever
The ease of the sales process. Found what we were looking for without haggle. They gave us a fair value on our trade in and helped to get our payments within our budget.
I worked Jason over text and email to get the deal set up. I arrived a the dealership and was out the door with my new Tacoma in just a couple hours. The owner even came over and introduced himself. Very nice dealership.
No pressure, great value and sincere sales staff made the whole process of purchasing a vehicle simple and seamless task.
Quick, attentive and friendly staff. Clean and spacious customer waiting area. I loved that my car was waiting in the indoor service lane when it was done rather than returned to the parking lot somewhere!
Farhad Zarei was so wonderful to work with! He was kind, patient not pushy, and had excellent product knowledge. He answered all of our questions and went above and beyond helping me order additional products with the parts department. This was the most simple and stress free experience I've had in car buying ever! I loved doing the paperwork right at his desk instead of getting lined up and shuffled into a back room to complete it. Great business model Marysville Toyota!! Hang on to Farhad, he's a good one.
Victoria Clavijo was wonderful from start to finish, they delivered everything they promised the service was wonderful also very happy we purchased there.
Robert Miller and his team were exceedingly helpful and efficient in getting us a reasonable price on the RAV4 TRD we purchased.
My sales consultant was fantastic! This is my second purchase from Gina, and she is amazing. A true professional from start to finish.
Effecient and kind staff! Explained everything that was completed and made sure I was happy with their service. Marysville Toyota rocks!
On time!! Kept informed during the whole process. Great explanations of what needed to be done. Very nice people in a beautiful facility.
Very fast service! Very happy with speed of service and friendliness of staff! Complimentary snacks and waters along with guest WiFi to keep me comfortable while waiting.
Good service, kind staff. The service was prompt and they got Me in and out for my cars tune up faster than I thought.
Quick professional and friendly staff, clean facilities, like the snacks and cold bottles of water nice bathrooms pleasurable buying experience
I liked the EASY approach, but watch out for the upsales with the warranty packages! They try to push you do buy things you don't want. And the whole process from walking in to leaving was slow!!
I appreciated the exceptional professionalism and politeness of my Sales Consultant and how easily my purchase was completed. I'll definitely recommend and return to this dealership in the future.
Everyone was helpful. Our sales rep was very knowledgeable about all the products and were willing to teach us. I would recommend my friends to shop here.
The process of buying a vechile was painless! No games, no going back and forth. They made it so worth it.
Teresa was helpful and engaging. She definitely helped us in deciding on our next car. She is a great example of what customer service is supposed to be!
dealing with one person through the entire process was faster and more personable. Felt like salesperson knew what we were looking for and was helpfull.
Kyrin and Rod went above and beyond to help me get in to the perfect car. There was no pressure from either of them to make a sale and it made it such a relaxing experience. I am so incredibly thankful that they were the ones to help me out and helped me find my perfect dream car.
Smooth and streamlined process. Rid, Kevin, and Victoria were amazing to work with. I will buy another Toyota from Marysville in the future
Nice, clean, and professional facilities. Great communication leading up to our appointment. Car we were interested in was ready for our test drive when we arrived. Smooth transaction and drove home in the car we wanted.
Service at Maysville Toyota has been a pleasure. Staff is always pleasant and helpful. Covid protocol is very good. Sara was most helpful explaining warranty and preferred service details.
Mr Adrian Olivares was attuned to our needs had several Highlanders there we liked. However— a test drive made the Rav4 Hybrid XSE AWD our runaway favorite. Comfortable peppy and nimble versus our 2006 XC90 with a V8 and 19 mpg. We wanted a gray hybrid, tried the panoramic sunroof on another, wanted to avoid dark privacy glass. Kudos to Adrian for texting updates on a few hours delay for detailing on delivery day. He got our phones installed to run our music app for KEXP and podcasts. Their test route nearby allows a meaningful test of power, braking and handling. Truly ...
Dealership is clean and comfortable. The car I test drive and bought was extra clean. My salesperson is friendly and very professional. Sales manager went the extra mile.
So friendly, knowledgeable. Treated us like we were valued customers even though this was our first time visiting. We purchased our new car!!! Other area Toyota dealerships ignored us and would not acknowledge our presence.
Quick and efficient. A ride to and from the dealership was provided while the repairs were done. Driver was very professional and nice.
Our salesperson Adrian was super friendly and not pushy, distancing was proper, and best of all was the purchase...no being led into two and sometimes three separate rooms to meet the typical large intimidating MOB looking fellow wearing more gold then Tyson...for all the old school pressure weirdness...The new touchpad "tablet" was pretty easy, all the forms, licensing, taxes, warrantee, accessories, financing and the like was on it...pretty cool...gave us a great trade in value on a 93 S10...made the sale much better!!! Still takes a while, but have personally been held up ...
Kelsey Brown was very patient and helpful in explaining the new technology. She was welcoming and offered us a water both times we came in.
I liked that my vehicle was serviced on time and I was charged the quoted price. There was no pressure to add on service. All employees were very friendly and helpful. I’ve been to a few other Toyota dealers over the years and my experience with Marysville Toyota was by far the most pleasant.
No pressure sales made the experience much more enjoyable. Our salesman, Adrian, was very knowledgeable and helpful with the whole process. We were offered water and snacks while we waited.
Loved Gina, loved your dog friendly policy and loved the no pressure sales approach I’d refer all of my friends and family
The issue was resolved and I received a full tank of gas for the inconvenience of the tank issue of my Rav4 Hybrid.
Service people are always very nice and helpful. It is also very clean amid covid. Service is excellent. I will definitely keep them in mind when I replace my car.
We came into the dealership pretty late but we knew what we wanted. We worked with Farhad who was patient with us despite it being almost closing time. It was a very quick transaction for buying a car which was awesome because we had our 4 month old baby with us (which we were stressed about to begin with). We had a great experience, I would recommend anyone to buy a car from this location.
Dani, The service girl was super duper friendly and took me seriously! I'm so glad she will be there should I need any other questions.
Salesperson was not pushy and very helpful. She was very knowledgeable about the vehicle and the I was looking to purchase.
You all were very personable and welcoming. There was no pressure as we walked the lot. Also how Marysville Toyota took care of us after we found broken door mirrors the next morning and repaired them was awesome!
not having to negotiate a price. I did my homework and knew the price you had was fair. Added running boards and the process was smooth and easy.
Quick and thorough, not much to do or worry about. Will continue to have future service done with them. Very friendly staff too.
They all worked fantastic together as a team to ensure my needs were exceeded beyond my expectations! Thank you Deidre! And thank you Katie and the girls in finance for all your hard work!
Went in to buy a first car for my daughter. Farhad was friendly, helpful and most importantly, honest and transparent. Got a great car at a fair price, what more can you ask?
The personal videos from Gina were primary reason for purchase. Also the detailed explanation of various options on Highlander were major contributors.
Gina was excellent. She was straightforward, honest, and treated us the way any customer would want to be! She rocks.
Overall great experience in every aspect of this dealership. Everyone I interacted with was most helpful. The entire process was easy.
After having a bad experience at another dealership it was very refreshing to deal with Teresa and Paris. Very professional and hospitable. They made the entire experience pleasant. Thanks!
I liked that the car I wanted was available on the lot, and that the service in purchasing was faster than my experience at other dealers. Gina was very nice.
My wife and I had a great stress free experience and we really enjoyed working with Gina Boggie. We also enjoyed the prior online experience with Aimee White
The sales process was easy and hassle free. Connor in service test drove the car with me and confirmed it was a good car. Jason in sales was low pressure and a pleasure to work with.
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