Customer Testimonials

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Cars Jan 18, 2022

1. MSRP pricing without the hassle of negotiating 2. Victoria is a great salesperson and keeps you informed on all the updates 3. Smooth transition once car is delivered and final process of paperwork with financing (in/out within an hour).

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Cars Jan 18, 2022

Gina was very helpful throughout the whole process definitely recommend going to see her when looking for a new car

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Cars Jan 15, 2022

very laid back for a car dealership and didn’t feel pressured to buy anything. just an overall good experience would definitely recommend

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Cars Jan 13, 2022

The show room and service waiting area is clean and comfortable. Courtesy snacks and beverages are appreciated while waiting. Staff very professional and friendly.

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Cars Jan 9, 2022

We appreciated dealing with one person through the complete buying process. No dicker sticker was appreciated also. We would definitely recommend Adrian to friends looking to purchase a car.

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Cars Jan 8, 2022

I worked with Gina and she was so friendly and accommodating! She spent hours reviewing all of my options with me without trying to push me in any direction or push me to make a decision. She went over the pros and cons of everything and knew when I needed time to process. Buying a car is a big decision and she totally got that. The process was super smooth and I wasn't given the run around or rudeness I've experienced at other dealers. Also everyone else there was super friendly and really nice to my dog. I ...

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Cars Jan 7, 2022

Dave koshak is very good man and did not seem to be in a hurry to sale me a car, I like like that in a salesman.

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Cars Jan 3, 2022

It was smooth, easy, and no pressure. The salesman was friendly, helpful, knowledgeable and easy to deal with. The trade in process was smooth and of good value.

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Cars Jan 3, 2022

This was one of the best car buying experiences I have had! Loved the transparent buying process and just having to work with one person.

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Cars Dec 30, 2021

They were very polite and quick about everything. They were very thorough with their explanation of the service . I left Bellevue Toyota because they did none of those things.

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Cars Dec 30, 2021

Service was done quickly, and efficiently. Good communication before during, and after my appointment. Waiting room was clean, and comfortable

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Cars Dec 29, 2021

Very quick and easy, Victoria was amazing and it was the second car I’ve bought from her! Nothing but good things to say about the whole process.

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Cars Dec 29, 2021

Our salesman Kevin was really great. He made us feel comfortable on our test drive and like we were old friends. We did not at any time feel pressured into a decision to buy anything. He walked us through each step of the process and answered my many questions patiently. He also was very responsive and got back to me very quickly.

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Cars Dec 24, 2021

Quick, friendly, and professional. Very pleasant experience from the moment we arrived. A friendly greeting upon arrival and a spacious waiting area made this visit more like visiting friends or family.

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Cars Dec 23, 2021

Dave was great! No pressure, very knowledgeable about the RAV4 and he seemed as excited as I was about buying it. He was very gracious about the fact that we purchased late in the day and staff had to stay.

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Cars Dec 22, 2021

No pressure sales and working with one person start to finish. David Kishak was great to work with, very personable.

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Cars Dec 15, 2021

No haggling and no hassle sales. Dave was up front an honest the whole time. Facilities outstanding and the whole place was very clean.

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Cars Dec 10, 2021

Professional, caring, very sharp they greeted me prepared with my order in hand. I felt that thy cared and that I wasn’t just a number. Made me feel very good

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Cars Dec 10, 2021

Waiting for the vehicle was a pain ( not the dealers issue more the way that Toyota manages their supply chain) but Dave was great at keeping me informed and super helpful throughout the process

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Cars Dec 10, 2021

Kesley was pleasant to work with and very knowledgeable. She and the team were able find us exactly the car we were looking for and within our budget.

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Cars Dec 10, 2021

Honesty in representation and sales, prompt responsiveness to all inquiry, flexibility in delivery. Best car buying experience I've ever had. Will return!

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Cars Dec 4, 2021

You guys are awesome. The first time we came we been greeting by the manager and we already feel welcome and we been assisted by wonderful agent Gina.she was very friendly and she let as to go with all options and she explained what the benefits we get if we buy from Toyota Marysville like the tax are different from Seattle no hidden fees or extra charges she was very patient give us enough time she offer us coffee which we love afterwe buy the carshe did a plain how the car operatesand show as how the futureworks. .generaly ...

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Cars Dec 2, 2021

I really liked the way you guys welcomed us like home and we are appreciate what you guys helped for our first vehicle. Most likely, professional manner of talking customers and hospitality are beyond our expectations. We will definitely recommend your dealership if someone specifically interested in Toyota.

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Cars Dec 2, 2021

You treated me, my wife and our two little kids with such respect and we felt so welcome, that it was the most enjoyable car buying experience for us. Thank you for that!

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Cars Dec 2, 2021

Love this dealership, from buying a car through them to having my service done, they have been great! By far most honest and upfront dealership I have ever done business with.

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Cars Nov 29, 2021

Really good everything on time . I book a car from Marysville toyota . Its 2-3 months time to delivered . Its on time . Thanks Marysville toyota

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Cars Nov 27, 2021

It was great! Theresa was accommodating and answered all of my questions. I tested several cars and found the one that best met my needs!

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Cars Nov 26, 2021

Your team went above and beyond what I was expecting in the work and customer service that I received thank you

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Cars Nov 24, 2021

Teresa, our sales associate, is the main reason we keep coming back and referring friends and family. She is friendly, caring, and honest with the whole process.

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Cars Nov 19, 2021

Teresa was great! We never felt pressured but she was very knowledgeable about the car, all the features and Toyota programs. She was actually recommended to us by a friend who is working with her. We drove from Redmond to buy a car from her.

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Cars Nov 17, 2021

Prompt updates and quick turn around even though I did not originally have an appointment for service on our car.

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Cars Nov 15, 2021

Fast and easy service. Check in was a breeze. Fixed all concerns with no hassle. Definitely would recommend this dealer.

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Cars Nov 15, 2021

The salesman was very helpful and knowledgeable. Super friendly, as well. He went above and beyond helping me to understand the bells and whistles of the vehicle I purchased. Also, I went in thinking I knew exactly what vehicle I wanted but he showed me options that I never would have considered and ended up much happier with the one I purchased. Thank you, Dave!

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Cars Nov 12, 2021

Staff were very friendly and answered all of our questions. We did not experience any problems with the purchase of our new vehicle and transaction went smoothly. The trade in process of our old vehicle went smoothly.

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Cars Nov 9, 2021

quick turn-around from drop-off to completion. Service advisor did not put my last minute add-on work on mechanics work order

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Cars Nov 9, 2021

Barry and Chris in service are great! Thorough, professional and friendly. Texts and emails kept me updated while I waited.

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Cars Nov 8, 2021

Straight forward about the company and how they do business. I liked the communication before and after I left and how quickly the process was once we finalized the purchase.

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Cars Nov 6, 2021

From beginning (using Toyota site to spec a Tacoma) to end of the sales process *purchasing the Tacoma*, it was a great sales experience. No hassles, MSRP, responsive, attentive, and professional salesperson! PS, their service department is also excellent.

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Cars Nov 1, 2021

I was updated throughout the day on my car’s status. The staff is knowledgeable in answers to my questions. Highly recommend Marysville Toyota.

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Cars Nov 1, 2021

Fast and straight to point transaction No playing games with numbers. Good trade in value. Clean facility, I wish there's a flavored coffee machine for non black coffee drinker.

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Cars Oct 29, 2021

great easy sales experience, i have done business with them before and came back to buy another Toyota.. we will be back to buy another one in the future

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Cars Oct 28, 2021

Very friendly, very honest and genuine. Gina was amazing couldn’t have asked for a better person to help me with my first car buying experience.

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Cars Oct 28, 2021

No upsetting was attempted, I received exactly what I asked for and oil change and tire rotation and there was no charge. This was done in a hour. The waiting room was clean and quiet.

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Cars Oct 28, 2021

Everything is up front, literally and figuratively. We appreciated working with Kesley. Her communications were informative and concise. We felt we understood what was happening at every step. She was friendly and helpful at all times.

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Cars Oct 27, 2021

Easy, friendly. clean, nice waiting room, given good information, all i dealt with were professional and made you feel like you were important. Very nice experience!!!!!

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Cars Oct 25, 2021

The attention I received when I arrived. When I received a call before it was done for new recomendations. No pressure at all.

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Cars Oct 24, 2021

Everyone was friendly and very helpful. They made the buying process smooth and easy and I never felt pressured. Prices were lower than competitors and gave me a fair value for trade in. Would recommend buying from this dealership.

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Cars Oct 20, 2021

Friendly service workers. Clean environment. Suburb restroom care. Timely service. Today only took 20 minutes to complete. I was told up to 45minutes to an hour.

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Cars Oct 15, 2021

I've have taken my cars to Marysville Toyota for service and have purchased a second car there. Great service, helpful and friendly staff.

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Cars Oct 13, 2021

Kevin and Katie were excellent to work with. Also, Heather in finance really went above and beyond to help with an issue so that we could finalize with TFS. We are very appreciative for all of the help and we really love our new Tundra.

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Cars Oct 13, 2021

Victoria was easy to work with. The test drive and purchase process was smooth even though you were having computer problems that afternoon. Low pressure. Thank you

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Cars Oct 11, 2021

This is a no-pressure dealership and I would agree that I did not feel any pressure at all. They also do not negotiate on prices (for real) so you know what you’re going to pay and there is no back-and-forth between sales and finance. This was hard to grasp at first but in the end very refreshing. My sales associate went above and beyond to help when I had some technical difficulties with payment. The dealership itself is spotless and they had snacks and drinks available.

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Cars Oct 4, 2021

Excellent communication and reasonable prices. Clean facility and everyone is friendly and professional! We also like the free car washes after servicing.

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Cars Oct 2, 2021

Very personable people making you feel welcome and appreciated. Clean and attentive to covid 19 protocols was very appreciated. Thank you!

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Cars Sep 29, 2021

Conscientious service by Kris Kaighin. She was hard to reach last Friday because she was tied up in some long-winded phone conversations. Not her fault. When I stopped by Saturday afternoon, my car was not ready. The problem seemed to be that the assigned technician had trouble installing a sensor. I picked up the car Monday morning, and the sensor apparently is working as it should, No problem with the delay. But there could have been.

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Cars Sep 22, 2021

Smooth, no nonsense, dealt with Kevin the entire process. The entire staff was very friendly and they treated us like they knew us; even one of the owners came and chatted for a bit the day we picked up our Venza. He also explained some of the difficulties that ALL auto dealers are currently having getting vehicles in.Very happy with the way the dealership works and the transaction. Would definitely recommend, they have made us lifetime customers!

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Cars Sep 21, 2021

Everyone was friendly and efficient. I would recommend your facility if my referral could drive the car/truck after repair or whatever. Ours was a non-working Tacoma truck.

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Cars Sep 15, 2021

I think the service department was clear about vehicle diagnosis and got the job done in a quick time frame that I needed.

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Cars Sep 15, 2021

The service team is always freindly and honest. I enjoy dealing with them even though i never know when im going to have some time off work so i show up with no appointment. They always manage to get me in without having to wait an outrageously long time to have my vehicle serviced.

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Cars Sep 13, 2021

Treated with respect and a valued customer. Didn’t like wearing a mask indoors. Enjoyed being on the Internet while waiting for my car to be repaired.

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Cars Sep 12, 2021

They were very welcoming. Made me feel like they wanted me there happy to see me! Like family!! Very informative never never overbearing. Kevin Hansen was the best!!

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Cars Sep 10, 2021

Rudy, my service specialist and Sara were marvelous. Both answered all my questions, were kind, patient and informative. Rudy and I spoke throughout the day. He made me feel like I was his number one priority.

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Cars Sep 9, 2021

Dave K. was a very knowledgeable, non-aggressive representative. He provided answers to every question no matter whether a mechanical, structural or cosmetic. All responses to questions respectful, thorough, considerate and courteous.

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Cars Sep 9, 2021

Kevin Hansen was super great. He was personable and heard what we wanted and kept to that so we could find the perfect vehicle for our needs. We loved working with him and would work with him again in the future.

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Cars Sep 8, 2021

Friendly and excellent service speedy and accommodating got me out in a timely fashion for important event scheduled after appointment

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Cars Sep 6, 2021

Staffs are accommodating, store looks clean and presentable, buyers will not get hungry because there are goodies. Nice and wide spaces looks great in the eye of the buyers.

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Cars Sep 5, 2021

Kesley was very kind every time that I comminuted with her and made the entire experience of buying my Tacoma very pleasant. I was out of state until the day that I physically picked up the vehicle so the entire process was done virtually and Kesley made sure to communicate to me regularly on the status of my Tacoma from the time I put the deposit down to the day I picked it up. I especially liked that she sent me a video on the day it arrived to the lot because that gave me something to look forward to ...

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Cars Sep 4, 2021

easy process, quick communication, clean facilities. they provided many ways to go through the buying process. it was a good overall exp

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Cars Sep 4, 2021

Adjectives that come to mind include …. courteous service staff, completed on-time, no surprises, accurate cost estimate, exceeded my expectations in all areas.

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Cars Aug 31, 2021

Gina was amazing!!!! The process was perfect from start to finish! She kept us updated through the process.We love our new car!

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Cars Aug 30, 2021

Dave was very informative, showed us how to use all the car features without it feeling rushed. He was also very kind and personable; it felt genuine when talking with us.

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Cars Aug 27, 2021

Excellent customer service. Worth the hour drive from Bellevue to have my vehicle maintenance completed here. All my questions are answered, work completed timely and thoroughly.

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Cars Aug 25, 2021

Adrian was/is very friendly and helpful I really appreciate that he gave me good advice about everything as well as got me a good interest rate loan...

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Cars Aug 23, 2021

SARAH She was excellent. Made me feel very welcome. Keep her! I appreciated the cleanliness of your facilities and the special COVID19 masks.

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Cars Aug 20, 2021

Start to finish, the experience was professional, timely, upfront, knowledgable, low hassle....got us into the car we wanted with easy effort. Our sales associate, Adrian, was great to work with!

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Cars Aug 19, 2021

Straight forward and no games. I was kept up to date on when the truck would arrive at the dealership. Adrian was easy to work with and very knowledgeable. Overall a good experience.

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Cars Aug 19, 2021

Kevin was amazing. Great personality, very knowledgeable, and cared about the customer experience. We will definitely be coming back to Kevin and referring our friends and family.

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Cars Aug 19, 2021

I appreciate their flexibility with my needing a family member to pick up the vehicle for me. They were very flexible. Thank you.

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Cars Aug 18, 2021

Fast friendly service. Wonderful customer lounge. Very clean, open, airy, and full of natural light. I’d recommend Marysville Toyota to a friend.

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Cars Aug 18, 2021

Kyrin was amazing. She kept the stress and press off the chart low. I literally fled other dealerships that could do that. Even though the factory had delays I felt like Kyrin did everything possible to ensure I was taken care of.

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Cars Aug 16, 2021

Dealing with only one person is great. Smoothes out the whole process and speeds it along. Buying a car shouldn't take a whole day. I was in and out in about an hour, in a new Prius.

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Cars Aug 14, 2021

Our representative, Deirdre, was great. She wanted to ensure we were in the car we needed and at a rate that fit our needs and fought for the car that was right for our family. She made what is normally a long and boring paperwork process entertaining and enjoyable.

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Cars Aug 11, 2021

Professional, helpful, fair, friendly. No pressure to buy extras. Aimee offered me a great deal and did not try to add any extras. Kevin was professional and helpful with closing.

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Cars Aug 11, 2021

Dave Koshak's customer service was excellent. He made everything very easy and explained everything very well. Very patient, and he made the process really pleasant, he made us feel like family.

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Cars Aug 10, 2021

Adian was very friendly, professional and upfront with the whole process. He explained everything on all the papers. He was a great salesman.

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Cars Aug 9, 2021

Service was great. I wish you had loaner cars though instead of rental cars. Other than that, all the customer service was great. Everyone was nice and personable.

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Cars Aug 6, 2021

Friendly, courteous, knowledgeable. The Experience Consultant, Kevin Hansen, was very helpful and ready with answers to all of my questions. He was very adept at helping me setup the many features available on the avalon.

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Cars Aug 6, 2021

Kesley was just awesome from beginning to end. I had stopped at the dealership in Everett just before Marysville and it was pretty unpleasant. Kesley listened to what we wanted, explained to us what the differences were in the models and she was extremely pleasant to work with. Everything was straight forward, quick and easy. Seriously the best experience I have ever had buying a car. A huge thanks to Kesley and the dealership for the way they work with people.

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Cars Aug 2, 2021

Jason Hamblin was our salesman. Very straightforward, friendly and honest. Excellent contact with us regarding delivery of our vehicle. We also spoke with one of the owners, Perry Watson, very interesting man and great conversation. I will recommend Marysville Toyota to people looking for a vehicle.

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Cars Aug 2, 2021

Other than the long wait for the Venza I purchased, which the Marysville dealership had no control over, I enjoyed my experience with the dealership. Teresa T's attention to detail, patience with all 10,000 questions I had and attentiveness to my concerns were handled like a true/tenured professional. She is a pleasure to deal with.

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Cars Jul 29, 2021

Very professional and no pressure. Pleasant experience and will be back to purchase again! I've been coming here to get my other Camry's serviced since they opened and Toyota loyal.

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Cars Jul 29, 2021

Simple well defined process with honest full disclosure of all costs . Professional staff are all engaged and support each other. No pressure, but at same time focused on making sure I was educated on the vehicle and all my options and choices throughout the entire process. I came away confident I made a good decision @ my vehicle purchase plus I started some great friendships!

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Cars Jul 28, 2021

Many dealership have markups during this time with the “shortage” of vehicles. I was glad to find the perfect Tacoma, and even better, without a markup. It was worth the 4 hour drive! I think getting a new car or truck should be a good happy feeling rather than feeling regretful. I’m pleased to say that I’m very happy with my new truck!

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Cars Jul 21, 2021

Very great team very professional and Friendly from the beginning to the end of service thank you very much. And will see you again in the next service

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Cars Jul 20, 2021

No pressure, seamless process and I felt everyone did their job with integrity. Vehicle was delivered clean and features explained very well.

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Cars Jul 19, 2021

Marysville Toyota was a wonderful experience. Peniel was incredibly professional and knew her stuff. She made the process fun and painless.

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Cars Jul 13, 2021

When Kevin was super helpful and very patient with me as a first time buyer he also got me the car I wanted which is a plus, also Kevin didn’t make it as stressful as everyone made it out to be, Kevin made it a super easy process for me.

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Cars Jul 12, 2021

Adrian Olivares and company were very friendly, accommodating and professional. I would definitely recommend Adrian Olivares and Marysville Toyota to other potential customers

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Cars Jul 9, 2021

Meet and greet customer service. Indoor car delivery for service. Great communication thru text and email. On-line accept or decline service recommendations with estimate.

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Cars Jul 9, 2021

Outside of the always quick and efficient service, everyone has a great attitude and is very helpful. I have used Marysville Toyota for service on my Camry and Tacoma, and then when I traded in my Tacoma and purchased a Tundra.


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