Everyone was so friendly and welcoming. They go out of their way to make sure you are comfortable and enjoying your experience. Service can be a time consuming process, but the workers will do their best to make sure you are happy
No pressure, dealt with one person, Peniel, who was absolutely lovely and informative. Process was smooth and pleasant. Woukd definitely recommend this dealer.
Great service and excellent knowledgeable sales personal. This is the second time that I bought a car on this location and I very satisfied.
The sales staff was wonderful, appreciate the no haggle experience, Victoria was great. The location was nice and the car was well detailed.
Experience consultants Dominic and Victoria both helped us view several vehicles at our pace. Both were relaxed and honest about vehicles and market. The single price at a market fair price made the buying decision straight forward. The team stayed later to accommodate my schedule and needs. The simple things that mattered they adjusted to.
The staff was very knowledgeable and polite. I would recommend Marysville Toyota to everyone I know. I am very impressed with their professionalism.
Seating area was very comfortable with snacks, coffee etc. as I had to wait 3 hours for my car to be done. Customer service employees were courteous and efficient
Gina was so friendly and knowlegable. The process of this new car purchase was stress free and relaxing. This was the best experience I've ever had at a car dealership!
Fast and friendly service every time we come in. This is the best place to take your Toyota for any parts or service needs.
It did not take long to complete the sale.. I feel I was treated with respect and kindness and my questions were answered .
I liked the hassle free buying experience. I didn't feel rushed at all. Aimee was fast to respond to my online inquiry. Dominic was very professional and straight forward during the sale He answered all of my questions.
Quick and well done!!! Super clean waiting area coffee and snacks available! Friendly check in process. Easy drop off and pick up area!
Dominic and Katie were great! Awesome customer service from the first moment I inquired to driving my truck off the lot.
Dominic was amazing! He didn’t pressure me or make me feel uncomfortable like I have had in previous experiences. He answered all my questions and was so knowledgeable.
Hassle free, no pressure, courteous staff. No mark up on the price. Great buying experience. Definitely will go back in the future.
Easy, low pressure, patient and great price! We liked our sales guy, and felt like he was there for us
It was timely. You said it'd take an hour, and it did. Car came back clean and you gave advice for upcoming items with nothing that had to happen immediately.
They worked hard but small things like a bird poo mark was on the car was show. Please try to clean inside of car with charge will be great.
Great and very excellent service. They offered free shuttle car and free car wash as well. Very professional customer service and comfortable customer lounge
Dave Koshak was upfront from the minute we stepped onto the lot. He let us know that another party might be purchasing the car we were interested in purchasing. He was cordial when we left without the car. He texted us immediately when the car became available. He let us know that the rear bumper was scheduled to be repaired. He answered all of our questions without sales pressure. The entire experience was well done.
Katy and Peniel has been really helpful all throughout the process. We are upgrading from 07' Honda Pilot and Ms Peniel gladly walk us through everything.
The whole process was straight forward and transparent. I enjoyed working with Teresa. I didn't feel pushed into anything and I feel like everything was fair. This was by far the best car buying experience I've had.
Kesley was very friendly and informative. She took extra time to help us get our vehicle set up. A lot of paperwork was done ahead of time, so our appointment was very thorough and efficient. I would definitely recommend and/or work with Kesley again!
The one price sales method removes a lot of stress. The people are friendly. Overall great experience. Everyone was approachable and sales people didn’t try to upsell. Super smooth and stress free experience.
Single person handling all aspects of the process, no haggling on pricing, extremely clean dealership facility. Kesley Brown is a definite asset for your company. Clear, effective communication, prompt response and delightful.
I definitely refer all my friends to come here get service done you doing great job here people out there definitely come here.
Straight forward and so very easy. Theresa was and is absolutely wonderful. We’ll be coming back today to hopefully pick up a Sequoia along with my Tundra I bought yesterday
friendly and helpful They made sure I was comfortable. told me where facilities were located and offered snacks. offered to wash my car and escorted me to my vehicle when it was ready
Service personnel are always pleasant and professional. I know my vehicle service is always thorough and done with Toyota recommended parts and fluids.
Pleasant. Professional. Dominic did a great job working with us and answering all our questions. Thank you for a really nice experience.
Gina was the best - quick response, very helpful, chased down any questions I had quickly, and even picked me up at the airport. Heather was super helpful getting the paperwork done and communicating. Great experience all around.
The easy plan made my buying experience very transparent and anxiety free! Special thank you to Teresa Teshera and Kesley Brown for outstanding service!
Dom at Marysville Toyota was very personable, entertaining, knowledgeable, and all-around great throughout the whole experience. He facilitated the end-to-end car buying process in a streamlined and transparent way. I really appreciated his communication style and his genuine engagement in working together to get to an agreement that I could feel really good about. Thanks Dom + Marysville Toyota!
No pressure to buy a vehicle,sales personal are very profesional, Dave our sale guy walk us thru the entire process all the way till delivery day, he explain all the functions of the car,
The whole store is clean and inviting. The staff attentive and welcoming as well. The service was completed promptly and on time.
Customer service was outstanding. Dominic helped me get my first car, he went above and beyond to make it an easy process. He made sure that everything was taken care of. Thanks a lot!
I walked in and was greeted warmly by Gina Boggie in November 2021. She was great. When my RAV4 finally arrived(May 2022) she took control of my phone and connected everything up to the car. We went over all the features and away I go. No worries, just happy as can be.
The team at Marysville Toyota was excellent and cohesive from the start. In November '21, my wife and I were in the market for a new RAV4 and worked with Kate initially to gather our information and then worked with Dave Koshak to complete the sale and provide additional insight and guidance through the purchase process. We patiently waited several months for the delivery and Dave was excellent at providing updates along the way. Yesterday, we were pleased to accept the delivery of our brand new RAV4. It was a pleasure to finally meet Dave in person! He was one of ...
Quick and easy process; finished within the time estimated; comfortable waiting area with plenty of space to spread out; snacks and water/coffee available
It is nice to talk with just one employee. RODLAND Toyota is too busy to get into these days, and I don’t want to drive all the way to Mount Vernon, Marysville is a nice option.
Informed them my cruise control was , shutting off for no reason , they soent time checking out the truck, and could not find anything wrong with it. They didnt charge me the 125.00 to find proplem.
Efficient, water and snacks, nice people. Decent lounge area, space is spread out enough to social distance. Indoor entrance and exit away from elements. Thank you.
I love Toyota of Marysville, they have good feedback and very good prices and is over all loyal and great they also have a awesome crew of employees plus they are the fastest company yet to finish paperwork.
Easy to schedule, quick check-in, work was done on time, pleasant waiting area. I would recommend them for sales and service.
Dave, nice guy lots of help would ask for him again. Bathrooms were very clean. John was very nice (don't know his last name)
I love the easy process that they use and everyone I interacted with was great. I got exactly what I wanted and I love my new car!! 🙂 Thank you Marysville Toyota Team!!
Quick, efficient, friendly and helpful staff, clean facilities. Had no issues with my process of buying or coming in for my check ups.
New, clean facility. Team member greeting me. Follow through inside with Kris Kaighin who'd helped my husband the day prior and will handle our further servicing next week. Greeted by name by salesperson who sold us our car in October (Peniel Hunt). Fast service. Review of what was done. FREE CARWASH = Gotta love that!
Dominic worked hard for me. It was the fastest car buying experience I’ve ever had. The car came in within a reasonable time and they had it ready for me to take home right away. I love the hassle free streamline experience.
Kesley was great to deal with.. made the transaction smooth. Alerted me when a hard to find RAV4 became available. etc etc
So helpful, and wanting to satisfy my needs, I’m very appreciative. No pressure, which is huge. And ask for Gina, she is great.
The staff was very friendly. They were able to get my vehicle in right away. Work was completed faster than expected. I will always use them in the future.
It was fast and easy. The service was great. They didn't push you to get other services done. Even washed and rotated my tires.
Smooth, transparent, and met all expectations. Kevin Hanson was very helpful from start to finish and made it an enjoyable experience.
Everyone was frendly. The sales staff were thorough. I like the no negotiation pticing approach. They evaluate the market and get you the best price.
Aimee was very efficient and professional. She did not miss one step in this online purchase. Jessica worked her Magic and fought effortlessly to get me approved for an auto loan. My credit score is not the best due to student loan debt, so I know for a fact she had to have gone above and beyond on my behalf! Reception was very pleasant and kind. Peniel, my Sales consultant, was PHENOMINAL!! She is very personable and truly empathized with me. I was very emotional, since this was my very first Brand New car purchase and she was extremely thorough ...
I doubt my words will do justice to just how good this experience really was, but these guys and gals are doing the car business on a completely different and extraordinary plane, and in so doing they are doing the auto sales industry a great service. Their values are prominently on display in their showroom and in the way they interact with customers and each other. From my initial phone conversation with Peniel to walking in the building for the first time to driving the 2014 Acura RDX I just purchased from them out the delivery bay with a full tank ...
I liked the sales associate. I was also happy with the fixed pricing without needing to go back and forth negotiating.
Dominic was friendly, thorough and managed every detail with great care. I choose Marysville out of all the dealerships I visited because I believed I would get a fair honest deal working with him, and I did.
Easy to see cars without the pressure of being sold a vehicle. Kesley made me feel very comfortable throughout the complete process.
No pressure sales no haggling set prices I liked how we could take the car out on our own and take wherever we wanted during the test drive
Prompt and easy communication, quick service. All questions answered. Easy buying process. Good prices. The whole car buying experience was pleasant. I would definitely buy from them again.
Your team is so professional and courteous. Just great people to be around! A real pleasure to talk to you. Your facilities are exceptionally clean.
I appreciated that the cost of the car was told to me upfront and I felt like Victoria communicated with us regularly but not obnoxiously, until the car arrived.
My Rav4 was dropped off at Marysville Toyota and I was notified of service completion (early!) by phone. I returned to Marysville Toyota, completed my transaction and drove away. Service was great!
This the best car buying experience I have had in 30 years. This was a customer friendly experience. The sale was low pressure, transparent and simple and the price was clear from the beginning. One point of contact who coordinated the sale from the test drive to the filling out of all the paperwork made the process efficient, straightforward and relaxing. A pleasant Experience Consultant (not working on commission), in our case Dave Koshak, rather than a pushy salesperson made the experience entirely customer friendly.
When we talked about price and what you could do we came to an agreement quite fast and when my truck was delivered we finished paperwork faster than expected, Kesley then spent almost an hour showing me all the goodies my truck had to offer, she was well educated on every aspect of the truck and features it gave.
Gina was great. Very welcoming and enthusiastic. Loved the snacks while I waited for her to finish up with someone else.
New salesperson, friendly, helpful, learning his job, other experienced sales staff jumped in to help, pleasant ppl, very nice set up, buildings, decor, etc all very nice , RAV4 I bought used was thoroughly inspected, detailed, a 2013 model that could easily pass for brand new or a year old model. I was offered dealer warranties but declined. Sales staff said "ok" and moved on. I appreciate I didn't get the expected follow up pressure.
Easy, fast process. No pressure sales tactics. Dominic was super helpful and explained everything clearly and worked with me to budget my monthly payments.
i liked that I did not have to negotiate a price. Also, all the staff and sells folks that I met were very nice. Snacks on the salesman's desk was a nice touch!
Great service and easy process, Dave was great! He was extremely friendly and easy to work with. Got the car we wanted and added everything to it.
All of the associates I came in contact with were knowledgeable, friendly and Caring... They did not try and price gouge you like some other dealerships by adding on options you did not want just to make a extra profit.... They did not ask for a unreasonable deposit to hold a car.. Only $500 while other dealerships were asking me for $2000. This deposit was refundable at Toyota Marysville however at the other dealership I called there's was non refundable.. Way better experience then I had at all the other dealerships I visited or called You still have a choice .. Choose ...
People were very nice and upfront regarding my car, explaining everything that was done. My car was fixed and clean as I was offered a car wash
From check-in, to estimate, to finished repair the service reps were extremely friendly and helpful. Repairs and costs were clearly communicated. A good experience.
Miles and Sarah were friendly and concerned about my phone dictation issue. The restrooms are very clean. I love that they wash my car when all work is done.
It’s more simple than other places and you have a person to go to for info. They are the best dealership I’ve been to so far.
Gina Bogie was great and went above and beyond with getting me a great car at a great price. Kept me up to date with the process and was awesome the whole way through the process! Super happy with the experience!
A beautiful facility with friendly staff. Easy check in process. My wait time was short. Waiting area was clean and spacious.
I appreciate the fact that Marysville Toyota did not charge me an adjusted market value when purchasing my new Toyota Sienna during a difficult time to purchase a new car. In fact, the price was below MSRP. Other dealerships in our area were reluctant to take my order stating that it might take 12 months to get our new van in XSE trim with AWD. We got ours after only 3 months. I would recommend buying a car at Marysville Toyota.
I like the ease of buying, your model of utilizing one person through the entire transaction makes the experience much more pleasing. Peniel did an amazing job following up with me and ensuring she communicated well throughout the process.
Easy, quick purchase. No hard sell! The sales person was excellent.. Great car buying experience! I would highly recommend this dealership for a Purchase.
The staff actually listens and are helpful. They were really flexible with timing as we chatted with each other over options and had to pause to look after our 4 month old.
Kesley was wonderful! She was efficient and quick, which is what we wanted! The location is clean and bright, they offered us snacks and drinks, and everybody was wearing a mask. This was by far the nicest experience my husband and I have had in years! Thank you!
No pressure sales environment - saved much time and stress when buying. I also feel confident we got the best price around. 🙂
Process was straightforward and the communication was excellent, timeline given at time of deposit was very accurate. No surprises. Thank you Adrian!
knowledgeable and friendly staff. No pressure or hard sales tactics. Very fair pricing. Very good communication when it came to status of the vehicle that was on order.
We liked the personal interaction with having one person help us from start to finish. It was a stress free experience and everything felt relaxed. There was no pressure from our salesman Kevin Hansen, he guided us through the process and answered all of our questions without making us feel obligated to commit until we were ready. It was a great experience.
One person taking us through the buying process. Kelsey Brown was excellent! No haggling one price shopping. No stress buying. Honest and professional staff from the GM to the lot attendant that cleaned our vehicle for delivery. Very clean facility with comfortable seating.
All service department and also tech were very friendly and attentive re my vehicle and replacement part! Very happy with all.
I like that you guys kept your word your an honest reputable dealership. Whoever owns this dealership should be commended because they put the customer first and that's rare today. This will definitely not be my last vehicle I buy here, and I would highly recommend you guys to any of my friends or family. Also my sales rep Teresa was just wonderful to work with you guys are lucky to have her.
Everyone and everything was excellent. I had a great experience. The facility looked like a hotel it was so nice and clean in there.
I found the staff at Marysville Toyota to be professional, fast and courteous! The best car buying experience I have ever had!
Pleasant people, clean waiting area and work done in a reasonable amount of time. They will get my business again.
I liked the whole process. I smiled throughout the buying process. My coordinator Kelsey Brown was awesome. She was friendly, fun, easy to communicate with.
Kevin Hansen was very knowledgeable, friendly and helpful. Very good service, process was quick and easy. Very nice facility. You won’t be disappointed.
Very friendly and helpful staff; all promises kept. Everything went very smoothly! I would happily purchase another car from you guys despite the distance (from Seattle).
Was pleasantly greeted, shown to a comfortable lounge, and the maintenance didn't take too long. My concerns were addresses, and taken care of.
Although it took 4 months to get our Tacoma, Teresa kept us updated. The truck was received in great condition prepped by the Service Dept. Again, Teresa T. was great to work with.
Good quality of work so far, and helpful friendly staff. Normally i'm not a fan of the dealer and generally avoid them. I've had to bring vehicles in for recalls and did some research. These guys have a good rep and they've shown more of the same in my experiences.
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